Unfortunately not. MooCoins are redeemed via a discount code, which cannot be combined with any other offer, promotion, discount or voucher.

Yes, your MooCoins can expire. MooCoins expire after 12 months from the date of issue. If you do not redeem your MooCoins within this period, they will expire and cannot be retrieved.

Yes, you’ll need to create an account so you can redeem your well-earned Coins!

If you checkout as a guest, unfortunately your purchase(s) will not be accounted for and you will not earn MooCoins.

Points are calculated on the pre-tax value of your purchase, which means the points you earn will be slightly less than your total order amount.

Because GST is a tax collected on behalf of the government and isn't considered part of your purchase value, we base your rewards on the amount that actually goes toward your MooGoo products.

MooCoins are tied to your account, so they can’t be transferred.

During our larger sale periods, discounts and vouchers, including MooCoins and welcome offers, can’t be used alongside sale prices. The good news? You can still earn them during the sale and redeem them on your next purchase!

No, your MooCoins cannot be redeemed for cash or Gift Vouchers.

*You must create an account to collect MooCoins on eligible purchases. Only orders placed while logged into your account will earn MooCoins. Guest checkouts are not eligible. All eligible purchases from 20 October 2020 onwards will accrue MooCoins. MooCoins are earned on the pre-GST value of eligible purchases. Your MooCoin balance and redemption instructions are available within your account. MooCoins are not redeemable for cash or Gift Vouchers. MooCoins are valid for 12 months from the date of issue. Any activity on your account, including earning or redeeming MooCoins, will reset the expiry period of your total balance to 12 months. MooCoins are only valid on the website where they were earned (https://moogoo.nz/). MooCoins cannot be used in conjunction with Gift Vouchers or discount codes. Your MooCoin redemption code must be applied at cart or checkout using the relevant code and cannot be applied after an order has been placed. If an order paid partially with MooCoins is refunded, the refunded amount will first be returned as MooCoins (up to the amount used), with any remaining balance refunded to the original payment method.